More patient bookings for a multi-specialty clinic
Challenge
A well-regarded clinic was losing appointments to competitors ranking higher on Google, with a slow website and manual phone follow-ups that missed leads after hours.
Solution
Rebuilt the website for speed and trust, launched Google and Meta campaigns focused on high-intent specialties, and set up WhatsApp automation for reminders and rescheduling.
Results
- Monthly appointments
- +68%
- Lead response time
- < 2 min
- Cost per booking
- -41%
“Our front desk finally spends time on patients instead of chasing enquiries.”